Course Information
MOWPA Policies
In general, MOWPA will not cancel or delay its schedule event unless the county government where the class is being held is closed. In the event that inclement weather results in cancellation or delay or a scheduled MOWPA course. An email will be sent out and a phone call will be made to the phone number provided on the registration form.
For some courses, MOWPA will schedule an alternate “rain day” or “snow day” for an event to allow for weather contingencies. Attendees should ensure that they are available to attend the event on those alternate dates, if necessary, before registering/paying for the event. Refunds will not be provided for attendees that are unable to attend the schedule make-up date.
New Refund Policy (effective 1/1/24)
- If a cancellation happens prior to two weeks before the course event than there will be a $30 processing fee taken out of the refund.
- Cancellation 13-3 days: A ½ refund will be given along with a processing fee.
- If a price point includes a membership than the membership portion of the price paid will not be refunded.
- If a cancellation occurs 2 days (48 hours) or less before the course, no money will be given back.
- They are eligible to transfer the spot to another person within their company (as long as that person meets class eligibility criteria) and/or:
- A credit for a future course may be offered for the attendee to take the SAME SPECIFIC course in the future. If agreed upon by the registrant and MOWPA.
General Notes
- For all MOWPA courses and events, full payment along with a registration sheet is required prior to each event. Early registration discounts apply only for those who submit full payment and a registration sheet by the date specified.
- Membership fees are non-refundable.
Refunds and/or Credit will be given to those who need to cancel specifically due to COVID related illness. This would be valid up until the minute the course starts. If course is missed and COVID is claimed it will be dealt with on a case by case basis. Verification of documented illness may be required.
Certificates for MOWPA courses requiring an exam will only be issued to persons who:
- Paid for the class;
- Attended the class; and
- Passed the exam for the class. Any person who fails to pass the exam on the first attempt, will be offered one opportunity to take the exam again at a specified time/location for an additional cost of $50. Persons failing the exam a second time will be required to take the entire course again.
Attendees Must:
- Use a laptop or desktop computer to take the test – not an cell phone (i.e Iphone).
- Show State Issued ID to verify identity prior to taking the test.
- Must have camera on and microphone on during the duration of the test.
- Complete the test in the prescribed amount of time using on allowed materials. Can not get outside help by people/online/etc.
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